Our service continues after the installation is complete. We provide training so that you can take full advantage of your home automation experience. As part of the Domodo maintenance contract, our team is on call to help you in any way we can so that you are able to fully enjoy the features of your space. We monitor the health of your systems from our data centre 24/7 and can fix most problems remotely, even before you realise you have one. In case an engineer is required on site, we have fast guaranteed response times.
- Two engineer visits per year
- Remote management 24/7 (requires additional hardware on premises)
- One hour call-back response, engineer on site within 24 hours
- Regular updates on all software and firmware
- Any reprogramming for setting changes
- Visual inspection and cleaning of all equipment
- International maintenance service